Privacy Policy

1. Introduction

Cromwell Interiors ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cromwellinteriors.co.uk or contact us about our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Communication Data: Messages and enquiries you send us
• Usage Data: Information about how you use our website (via cookies and analytics)
• Files: Any files or images you choose to attach when contacting us

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

4. Cookies

We use cookies to analyse website traffic and optimise your experience. By accepting our use of cookies, your data will be aggregated with all other user data. You can decline cookies using the cookie banner displayed on your first visit. Essential cookies required for the website to function cannot be disabled.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or to trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us at [email protected].

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: